We want your checkout experience with Pawele to be simple, secure, and transparent. Here's how payments work on our site.
Accepted Payment Methods
We accept payments securely through encrypted payment processing systems that support major debit and credit cards (Visa, Mastercard, American Express, Discover) as well as modern digital wallet options available at checkout.
Currency
All prices on pawele.shop are listed and charged in US Dollars ($ USD). If your card is issued in a different currency, your bank may apply its own conversion rate and fees.
Payment Security
All transactions are processed through PCI-DSS Level 1 compliant payment gateways. We do not store or process your full payment card details on our servers — your financial information is encrypted and handled securely directly by the payment processor.
When You're Charged
Payment is authorized and captured in full at the time you place your order. You will receive an automated order confirmation email once payment has been successfully completed.
Payment Issues
If your payment is declined, please check that your billing address matches your card records, or try an alternative payment method. If you believe you have been charged in error, please contact us immediately at support@pawele.shop with your order details and we will resolve it promptly.
Refunds
Approved refunds are credited back to your original payment method within 7 business days. Please see our Return & Refund Policy for full details on eligibility and procedures.
Questions & Contact Information
If you have any payment-related questions, please reach out to us:
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Store Name: Pawele
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Website: pawele.shop
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Support Email: support@pawele.shop
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Phone: +1 615-610-9860
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Address: 204 3rd Ave S, Nashville, TN 37201, USA