Privacy policy

This Privacy Policy explains how Pawele ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from pawele.shop.

Who We Are

Pawele is a US-based e-commerce store. You can contact us at support@pawele.shop, by phone at +1 615-610-9860, or by mail at 204 3rd Ave S, Nashville, TN 37201, USA.

Information We Collect

When you visit our site or place an order, we may collect:

  • Contact details: name, email address, phone number, shipping and billing address

  • Order information: items purchased, order value, order history

  • Payment information: processed securely by our payment gateway — we do not store your full card details on our servers

  • Technical information: IP address, browser type, device information, and browsing behavior on our site (via cookies and analytics tools)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, shipping updates, or support requests

  • Improve our website and product offering

  • Send marketing emails, only if you've opted in (you can unsubscribe at any time)

  • Meet our legal and tax obligations

How We Share Your Information

We do not sell your personal information. We share data only with trusted third parties who help us run our store, including:

  • E-commerce platform providers (e.g., Shopify)

  • Secure payment processors

  • Shipping carriers, to deliver your order within the United States

  • Analytics providers (e.g., Google Analytics), to understand site usage

Each of these providers processes your data under their own privacy and security policies.

Cookies

Our site uses cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, US tax and accounting records).

Your Privacy Rights

Depending on your state of residence in the United States (e.g., California, Virginia, Colorado, Connecticut, Utah, and other US states with privacy regulation), you may have specific rights regarding your personal information, including the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Opt out of the sale or sharing of your personal information for targeted advertising

  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@pawele.shop. We do not discriminate against users who exercise their privacy rights.

Data Security

We use industry-standard security measures, including secure (HTTPS) connections and PCI-compliant payment processing, to protect your information.

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA).

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Store Name: Pawele

  • Domain: pawele.shop

  • Email: support@pawele.shop

  • Phone: +1 615-610-9860

  • Address: 204 3rd Ave S, Nashville, TN 37201, USA