Shipping policy

We want your Pawele order to reach you smoothly and on time. Here's everything you need to know about our shipping practices.

Shipping Costs

We charge a flat rate of $7 per order for shipping across the United States, shown clearly at checkout before you complete your purchase.

Handling Time

Orders are processed and prepared for dispatch within 1–2 business days of being placed. Handling time does not include weekends or US federal holidays.

Transit Time

Once dispatched, orders typically arrive within 2–4 business days, depending on your location and carrier schedules.

Estimated Total Delivery Time

Combining handling and transit time, most orders arrive within 3–6 business days of being placed.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your delivery directly.

Delivery Areas

We currently ship exclusively to addresses within the United States. We do not ship internationally at this time.

Delays

While we do our best to meet estimated timeframes, occasional delays can happen due to carrier disruptions, severe weather, or high order volumes (e.g., around holidays). We will keep you informed if your order is significantly affected.

Lost or Damaged Parcels

If your order hasn't arrived within the estimated timeframe, or arrives damaged, please contact us immediately at support@pawele.shop with your order number. We will investigate with the carrier and arrange a replacement or refund where appropriate.

Questions & Contact Information

If you have any questions regarding our shipping policy, please reach out to us:

  • Store Name: Pawele

  • Domain: pawele.shop

  • Email: support@pawele.shop

  • Phone: +1 615-610-9860

  • Address: 204 3rd Ave S, Nashville, TN 37201, USA